Privacy Policy

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This privacy policy applies between you, the User of this Website and Boing Bicycles Mobile Bicycle Repair & Boing Bicycles Online Shop, the operator of this Website. Boing Bicycles Mobile Bicycle Repair & Boing Bicycles Online Shop takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully.

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General Overview

Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at dataprotection@boingbicycles.co.uk or send us mail to: dataprotection@boingbicycles.co.uk

 

 

 

Definitions and interpretation

1. In this privacy policy, the following definitions are used:

 

Data - collectively all information that you submit to Boing Bicycles Mobile Bicycle Repair & Boing Bicycles Online Shop via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 1998;

 

Cookies - a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

We or us - Boing Bicycles Mobile Bicycle Repair & Boing Bicycles Online Shop a Sole Tradership with a Dormant Limited Company incorporated in the United Kingdom.

UK and EU Cookie Law the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

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User or you - any third party that accesses the Website and is not either (i) employed by Boing Bicycles Mobile Bicycle Repair & Boing Bicycles Online Shop and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Boing Bicycles Mobile Bicycle Repair & Boing Bicycles Online Shop and accessing the Website in connection with the provision of such services.

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Website - the website that you are currently using, www.boingbicycles.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

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1. In this privacy policy, unless the context requires a different interpretation:

   1. the singular includes the plural and vice versa;

   2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

   3. a reference to a person includes firms, companies, government entities, trusts and partnerships;

   4. "including" is understood to mean "including without limitation";

   5. reference to any statutory provision includes any modification or amendment of it;

   6. the headings and sub-headings do not form part of this privacy policy.

 

Scope of this privacy policy

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1. This privacy policy applies only to the actions of Boing Bicycles Mobile Bicycle Repair & Boing Bicycles Online Shop and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

 

Data collected

1. We may collect the following Data, which includes personal Data, from you:

   1. Name

   2. Contact Information such as email addresses and telephone numbers;

   3. Demographic information such as post code

   4. Financial information such as credit / debit card numbers;

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Our use of Data

in each case, in accordance with this privacy policy.

1. For purposes of the Data Protection Act 1998, Boing Bicycles Mobile Bicycle Repair & Boing Bicycles Online Shop is the "data controller".

2. We will retain any Data you submit for 12 months.

3. Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties.

4. All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see the clause below (Security).

5. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

   1. internal record keeping;

   2. transmission by email of promotional materials that may be of interest to you;

Third party websites and services

1. Boing Bicycles Mobile Bicycle Repair & Boing Bicycles Online Shop may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services do not have access to certain personal Data provided by Users of this Website.

Links to other websites

1. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

1. Boing Bicycles Mobile Bicycle Repair & Boing Bicycles Online Shop may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Boing Bicycles Mobile Bicycle Repair & Boing Bicycles Online Shop. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

2. We may also disclose Data to a prospective purchaser of our business or any part of it.

3. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Controlling use of your Data

1. Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

2. use of Data for direct marketing purposes

Functionality of the Website

1. To use all features and functions available on the Website, you may be required to submit certain Data.

2. You may restrict your internet browser's use of Cookies. For more information see the clause below (Cookies).

Accessing your own Data

1. You have the right to ask for a copy of any of your personal Data held by Boing Bicycles Mobile Bicycle Repair & Boing Bicycles Online Shop (where such Data is held) or for any data we hold on you to be deleted.

2. Requests should be made in writing to: dataprotection@boingbicycles.co.uk

Security

1. Data security is of great importance to Boing Bicycles Mobile Bicycle Repair & Boing Bicycles Online Shop and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

2. If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.

3. We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.

 

Cookies

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Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

1. This Website may place and access certain Cookies on your computer. Boing Bicycles Mobile Bicycle Repair & Boing Bicycles Online Shop uses Cookies to improve your experience of using the Website and to improve our range of products. Boing Bicycles Mobile Bicycle Repair & Boing Bicycles Online Shop has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

2. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

3. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Boing Bicycles Mobile Bicycle Repair & Boing Bicycles Online Shop to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

4. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

5. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

6. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings

General

1. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

2. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

4. This privacy policy is governed by and interpreted according to English law. All disputes arising under this privacy policy are subject to the exclusive jurisdiction of the English courts.

Changes to this privacy policy

1. Boing Bicycles Mobile Bicycle Repair & Boing Bicycles Online Shop reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.
   
   You may contact Boing Bicycles Mobile Bicycle Repair & Boing Bicycles Online Shop by email at dataprotection@boingbicycles.co.uk

 

GDPR Compliance

This website  is hosted and provided by Wix

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For information on how Wix handles our site visitors' data please review sections 8, 12, and 13 of Wix's Privacy Policy

Wix tools have been created to access and delete our site visitors' data

In accordance with the GDPR, site visitors have the right to access their data or "be forgotten" (to be permanently deleted from our databases).

 

Wix has developed the two main tools to assist all users of their hosted web solution  in becoming GDPR compliant:

• Right to access - After submitting a request you will receive a notification confirming the start of the process. We will receive a customer's data file within 48 hours of submitting the request to Wix the host of our web service. We will then take responsibility for delivering this to you within 24hrs.

• Right to be forgotten - After submitting a delete request you will receive a notification confirming the start of the process. Your data will be deleted within 48 hours of submitting the request. We will then email you to confirm that your data has been deleted.

Marketing to Subscribers

We will always seek consent for our marketing campaigns

Sending marketing campaigns requires consent from our site visitors.

We may use Wix ShoutOut, MailChimp, or any other similar email marketing tools to deliver our marketing.

Consent to receiving marketing campaigns can be interpreted and applied in different ways on our site.

We have added a disclaimer next to our 'Subscribe' button informing each site visitor that clicks on the button will  be subscribe you to our marketing campaigns. This is called 'implied consent'. 

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We will solicit ‘explicit consent’ for any other form of marketing or sales communication.

 

Boing Bicycles

17/01/2019